The location of the tool and availability dates are easily accessible on our website.

Our offices are open:

• AOG/Critical requests 24/7 (Surcharge may apply)
• Regular requests Monday – Friday 08:00 UTC – 16:00 UTC

You can call and reserve a tool for 24 hours until the initial process is completed. Once the tool is reserved, within 24 hours we will (In AOG situations we are ready to work 24/7):

• Confirm tool availability and location
• Provide tool documents, calibration certificate, photo, etc.
• Provide lease agreement, loan agreement, or similar
• Agree on deposit and financial terms, depending on financial arrangements between companies
• Make arrangements for tool and document handling, pick-up time and location
• Make transport arrangements or wait for customer organised transport
• Make insurance and customs arrangements, if necessary
• Prepare shipping list and confirm serviceability of the tools